I have a question about placing an order.
Please check out our shop policies page for lots of useful information about ordering.
What if my order is a gift?
You don't have to worry about the recipient seeing the cost of an item because we never include packing slips or receipts with retail orders. We do not offer gift wrapping services, however all orders are hand packaged with great care and aesthetic consideration.
Can you write a custom note inside of a greeting card and mail it for me?
No, sorry, this is not a service we can provide. You will have to snail mail your own card!
Will you share your product and/or manufacturing sources with me?
A huge amount of time, effort, and budget is spent on research, outreach, and material testing to build our product line. Please understand that we do not discuss our trade sources!
Who do I contact if I want to feature Paper Pony on my blog or publication?
Please email email@example.com for all press inquires. Please inquire before taking images directly from site.
Can I hire you to make my own artwork into a card, pin, etc?
No, sorry, we don't take on these type of custom projects.
I'm a wary online buyer. Do you have any customer reviews?
We are proud of our good standing with our customers and humbled by all our wonderful reviews. Thank you! You can read some of them HERE.